1. Information We Collect
We collect information to deliver and improve our services. The types of data we collect include:
a. Personal Information Name, email address, and contact details. Account credentials (such as username and password). Billing and payment information (processed securely via third-party providers).
b. Usage Data Log data such as IP address, browser type, operating system, and pages visited. Interaction data within our app (e.g., features used, buttons clicked, session duration).
c. Cookies & Tracking Technologies We use cookies, web beacons, and analytics tools to understand user behavior, personalize your experience, and improve site performance.
You can adjust your cookie preferences through your browser settings at any time.
2. How We Use Your Information
We use the collected data to:
Provide, operate, and maintain our services.
Personalize your experience and recommend relevant features.
Communicate updates, respond to inquiries, and deliver customer support.
Process payments and manage subscriptions.
Detect, prevent, and address technical or security issues.
Analyze usage trends to improve our product performance and user experience.
3. How We Share Your Information
We respect your privacy — we never sell your data.
We may share information only with: Service providers (e.g., hosting, payment, analytics) to support operations.
Legal authorities, if required by law or to protect rights and security.
Business transfers, such as mergers or acquisitions, where data may be part of transferred assets.
All third-party vendors are required to maintain strict confidentiality and use your data solely for authorized purposes.
4. Data Retention
We retain your information only as long as necessary to fulfill the purposes outlined in this Policy or as required by law. Once your account is deleted, personal data is securely removed or anonymized within 30 days.
5. Data Security
We use industry-standard security measures — including encryption, firewalls, and access controls — to protect your data. However, please note that no system is completely secure, and we cannot guarantee absolute protection.
6. Your Privacy Rights
Depending on your location, you may have the right to:
Access, correct, or delete your personal data.
Withdraw consent for processing (where applicable).
Request a copy of your stored data (data portability).
To exercise these rights, contact us at privacy@novatext.ai
7. International Data Transfers
Your information may be stored or processed in locations outside your home country. We ensure adequate data protection measures consistent with applicable laws (such as GDPR).
8. Third-Party Links
Our site may contain links to external websites or integrations (e.g., analytics, payment gateways). We are not responsible for the privacy practices of these third parties and encourage you to review their respective policies.
9. Children’s Privacy
NovaText is not intended for users under 16 years of age. We do not knowingly collect personal data from minors. If we become aware of such data, it will be promptly deleted.
10. Updates to This Policy
We may update this Privacy Policy periodically to reflect new features, legal requirements, or improvements. All updates will be posted on this page with a revised “Last Updated” date.
11. Contact Us
If you have questions or concerns about this Privacy Policy or our data practices,
please reach out to us at: 📧 privacy@novatext.ai 🌐 www.novatext.ai